Returns & Exchanges Policy
At Evoluderm, we want you to love your beauty routine. If you are not completely satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Your Items
Carefully place the unused products in their original packaging to ensure they are protected during transit back to our warehouse.
Label and Ship
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing